Vacancies

Relief Worker

Location: South East London

Salary: £10.85/hr

Contract Type: Zero hours

About us:

Quo Vadis Trust is a specialist housing charity operating in South East London. We provide a service to people with mental health needs who need support with their housing, providing a home to around 180 clients. The range of support both on and off the premises helps each individual client to maximise their independence.

The purpose of QVT is to Support Recovery, Maximise Independence and Build Community.

Job purpose:

Work may be offered to you on an hourly, daily, weekly or other basis, and you will be expected to help provide an effective, efficient, responsive and client-focused housing management service for our clients who have varying mental health needs and a range of diagnoses. This includes:

• health and safety checks
• support planning
• liaison with other agencies
• signposting and enabling clients to achieve recovery-based goals using a collaborative approach.

You may be offered work at any of our schemes across South-East London.

Hours: 

We offer a 24 hour service. Therefore, hours offered may be during the day, night, weekends or bank holidays. Work will be offered to you on an ‘ad hoc’, first come first served basis as and when there is a requirement for work to be done. Occasionally we may contact you by telephone to offer you work at short notice. You are free to accept or decline such offers of work.  You are not guaranteed continuous work and we are under no obligation to offer you further or particular periods of work. If there is a shortage of work our use of your services will cease without payment. No contract shall exist between the company and yourself in the periods between agreed periods of work.

About you:

To be considered for this role you must have excellent interpersonal skills. In addition the following key skills and experience are applicable:

• Numerate and Literate to GCSE or equivalent standard
• Experience working in a social housing environment is desirable (training will be provided)
• Experience working in the mental health sector or other supportive environments (training will be provided)
• Computer literate, familiarity with Microsoft packages, and experience using a client management database
• Awareness of current housing issues and tenancy sustainment is desirable
• Demonstrable customer service experience
• Knowledge of welfare benefits related to housing is desirable
• Good, clear, verbal and written communication skills
• Able to relate to clients
• Ability to work under pressure and to deadlines
• Able to demonstrate a conscientious and dedicated attitude
• Ability to work on own initiative and a commitment to team working
• Awareness of issues faced by people with mental health needs
• Flexible and adaptable
• Willingness to undertake further training
• Be prepared to work unsociable hours in accordance with 24/7 shift rota
• Has enhanced DBS clearance (we can arrange this for you)

Benefits: 

Pension scheme; Health Care Plan; Free access to bereavement and stress helplines; Free flu jabs / eye tests; ‘Recommend a friend’ bonus; Life insurance; Holiday pay; Training and qualifications offered; Real opportunities for career progression in a permanent role.

Our commitment to diversity:

We are an Equal Opportunities Employer and are committed to tackling systemic inequalities by being proactive in creating opportunities for people from under-represented groups. With this in mind we welcome applications from all ethnic backgrounds, religions, gender identifications and sexual orientations, and from anyone who considers themselves to have a disability.

Waking Night Officer

Location: South East London

Salary: London Living Wage (£10.85/hr)

Contract Type: Part time

Hours: Two x 10 hr night shifts per week : 21:30pm – 8:30am, (to be Sunday, Monday, Tuesday or Wednesday)

Closing date: 13/08/2021, however we may close earlier if suitable candidates are found

About us:

Quo Vadis Trust (QVT) is a small charity in South East London. We provide housing to adults at risk living with mental health needs. QVT currently provides homes to approximately one hundred and eighty people in South East London. Our range of supported housing helps each individual client to maximise their independence and enhance their recovery.

Job purpose:

As a Waking Night Officer you will provide waking night support to all clients at our 24 hour scheme. We already have one Waking Night Officer who covers the Thursday, Friday and Saturday shifts, and we are now seeking two more to join the night team to cover the remaining four night shifts. Flexibility to cover further shifts during absence is an advantage but not essential.

Your main responsibilities will include but are not limited to:

• Taking responsibility for the safety and general wellbeing of the clients including supervising clients taking their medication
• Providing polite and friendly customer service to organisation clients
• Complete hourly checks throughout the night on all properties
• Act appropriately and promptly in emergency situations in line with company policy such as contacting the On-Call Manager
• Keep all relevant areas clean, safe and well maintained
• Taking all incoming telephone calls and handling out-of-hours enquiries

To view the full job description, please click here.

About you:

To be considered for the Waking Night Officer you must have excellent interpersonal skills. In addition the following key skills and experience are essential:

• Demonstrable understanding of the issues faced by people with mental health needs
• Computer literate with knowledge of Microsoft Office
• Willingness to work unsociable hours
• Excellent verbal and written communication, with a friendly and professional telephone manner
• Friendly and relatable
• Experience working in the mental health sector or in a social housing environment is desirable but not essential

Benefits: 

Pension scheme; Health Care Plan; Free access to bereavement and stress helplines; Free flu jabs / eye tests; ‘Recommend a friend’ bonus; Generous holiday allowance; Training and qualifications offered; Free life insurance; Opportunities for career progression and experience working within multi-disciplinary teams.

Our commitment to diversity:

We are an Equal Opportunities Employer and are committed to tackling systemic inequalities by being proactive in creating opportunities for people from under-represented groups. With this in mind we welcome applications from all ethnic backgrounds, religions, gender identifications and sexual orientations, and from anyone who considers themselves to have a disability.

Supported Housing Officer (Rough Sleepers)

Location: South East London

Hours: 9am – 5pm, 35 hours per week

Salary: Up to £25k p.a. on completion of 6 month probation

Contract: Fixed Term – 9 months (as of 1st July 2021)

Closing Date: 30th July 2021. This vacancy may close sooner should a suitable candidate be found

Job Purpose:

To provide high quality support and consistent tenancy advice for our clients, with the aim of helping them move on with their lives. Quo Vadis Trust (QVT, registered charity number 1116196) is a small charity in South East London. We provide a range of supported housing in South East London to approximately one hundred and eighty adults who require support with accommodation and other needs.

As a Supported Housing Officer you will be expected to manage and key work a caseload of adults who have been referred to us via the Rough Sleepers Pathway. You will work with your clients to carry out individual support and needs planning and create SMART goals to maximise the potential for their development and move-on.

You will be greeting new clients, risk assessing them and delivering an induction process to welcome them into our services. Part of this role also involves providing advice on welfare and benefits, therefore an understanding of universal credit, housing and homelessness legislation is an advantage. A critical part of this role will be helping clients to successfully integrate into society – our mission statement is to ‘promote recovery, maximise independence and build community’.

To view the full job description, please click here.

About you:

Are you dynamic and creative? Do you think outside the box? Do you love challenges when you can see the tangible rewards?  Then we are looking for you.

A comprehensive induction and training programme will be provided so if you think you have what it takes to succeed in this role, then what are you waiting for. You should be resilient, compassionate, approachable and proactive in your approach to helping our clients as they recover and prepare to re-join the community. The role comprises routine daily tasks, for example performing health and safety checks and liaising with your clients to establish their welfare, but there will also be unforeseen challenges to overcome and manage. A background in social care or mental health is an advantage, but more important is a patient, caring and compassionate outlook and the ability to stay calm and think on your feet. Our values are dignity, excellence, respect, integrity and kindness, and we expect our whole team to live these values in all that they do.

Benefits:

A strong culture of learning and development including accredited mental health training, real opportunities for career progression, working with and learning from multi-disciplinary teams, supervision, HSF Health Plan, life insurance, Auto-Enrolment Pension (subject to the conditions of the scheme), a generous annual leave allowance and a day off for your birthday.

If you would like to be a part of the QVT team and help make a difference, please send your CV and a short statement supporting your application to recruitment@qvt.org.uk

Our commitment to diversity:

We are committed to tackling systemic inequalities by being proactive in creating opportunities for people from under-represented groups. With this in mind we welcome applications from all ethnic backgrounds, religions, gender identifications and sexual orientations, and from anyone who considers themselves to have a disability.