Vacancies at QVT

The Role

Do you possess excellent knowledge of computerised accounting packages, coupled with the ability to collect, summarise and analyse data? Are you computer literate and proficient in Microsoft Office packages?  If so, we have an exciting opportunity for you.

We are a specialist housing charity based in South East London, looking to appoint a Finance Reporting Officer to provide financial and operational reporting across the whole business, providing staff with relevant data to enable them to make good quality and timely decisions.

Key Responsibilities

The key responsibilities of a Finance Reporting Officer include, but are not limited to:

Prepare weekly and monthly KPI reports

• Collect relevant data from both accounting and operational software
• Collate data
• Prepare and distribute reports to include graphs, pictures and other means to allow non-financial staff to easily see whether the KPI is being met
• Add commentary as appropriate

Fundraising reports

• Prepare report showing funds raised
• Prepare report showing how funds have been spent and balance available
• Work with Client Development Team to ensure they are aware of funds and how they can be spent
• Add commentary as appropriate

Client Development Reports

• Collect data on client development activities undertaken
• Collate and compare to requirements of funders
• Produce monthly report
• Add commentary as appropriate

Rent and Service Charge calculations and collection

• Prepare annual housing benefit rent calculation
• Prepare annual service charge calculation
• Work with Housing Officers to inform clients of new charges
• Administer the receipt and recording of Housing Benefit (HB) and Service Charge (SC) payments
• Manage each clients HB and SC account to ensure any arrears are chased up promptly

Maintenance cost reporting

• Prepare monthly reports and forecast on maintenance spend
• Produce simple reports to allow Maintenance Manager to monitor and control expenditure
• Add commentary as appropriate

Scheme management accounts

• Prepare monthly management accounts for each scheme
• Support managers to understand reports and make wise spending decisions that support client recovery
• Add commentary as appropriate

Assistance with budget and board reporting

• Assist with annual budget preparation
• Assist with year-end accounts process
• Assist with preparation of annual impact report
• Add commentary as appropriate

The Organisation

Quo Vadis Trust provides social housing, care & support for people in South East London living with mental health needs. We have approximately 200 Clients living with us, residing across 30 different properties, whether it be in bedsits / studios, one bed flats, and shared houses. We also have a registered Care Home in Sidcup.

We provide a supportive living environment for adults who are at risk. We work in partnership with our clients to support recovery, increase independence, maximise potential and promote the best possible quality of life.

The Person

The key skills and qualities of a Finance Reporting Officer are:

• Numerate and Literate to A level equivalent or above
• Excellent knowledge of computerised accounting packages
• Computer literate, with excellent knowledge of Word and Excel. Ability to use video communication tools
• Excellent presentation skills using a range of verbal, written and pictorial methods. Able to explain data to others in a simple and straightforward way
• Ability to collect, summarise and analyse data, drawing relevant conclusions and using personal insight to suggest new ideas
• Excellent verbal and written communication skills
• Able to relate to clients
• Ability to work under pressure and consistently meet deadlines
• Able to calmly deal with difficult situations
• Able to demonstrate a conscientious and dedicated attitude
• Ability to work on own initiative
• Able to work as part of a team
• Able to work outside of normal hours on occasion to meet the needs of the organisation
• Has DBS clearance

The Role

Do you have a strong desire to offer people the support they need to recover and rebuild their lives? Are you an excellent verbal and written communicator with good customer service skills, looking to take on a new challenge? If so, we have an exciting challenge for you.

As a Supported Housing Officer, you will be expected to manage and supervise a caseload of adults with multiple and diverse mental health needs, including diagnoses for anxiety, depression, and bipolar disorder, as well as diverse support needs, including issues with substance abuse and, in some cases, a lack of trust in support services.

You will work with your clients to carry out individual support and needs planning and create SMART goals to maximise the potential for their recovery.

Part of this role also involves providing advice on welfare and benefits; therefore, an understanding of universal credit, housing and homelessness legislation is an advantage. A critical part of this role will be helping clients to move on and successfully reintegrate back into society – our mission statement is to ‘promote recovery, maximise independence and build community’.

This is a part time based position of 20 hours per week (Mon – Fri)– 4 hours each day to be fulfilled between core office hours of 9:30am – 5pm.

Key Responsibilities:

The key responsibilities of a Supported Housing Officer include, but are not limited to:

• To provide an effective, efficient, responsive and client-focused service for an allocated number of clients. Clients will have differing levels of mental ill-health
• To build good and effective working relationships with all clients and be responsive and interactive to their personal goals and support needs
• Be responsible for completing and updating records on ‘Inform’ (QVT’s client management database) to ensure that all your client records are kept up to date
• Take responsibility for the properties you cover and ensure they are safe, kept in good order and are well maintained, complying with Health and Safety legislation
• Work alongside and support clients and other staff members to ensure that all properties are kept clean. This means that some cleaning duties may be required
• Record and report any breaches of policy and procedure or poor performance to the Housing Manager
• Work with the Housing Manager to ensure safeguarding practices are followed and recorded in line with the QVT policy
• Liaise with external agencies and attend meetings as required
• To travel between QVT schemes where necessary

The Organisation

Quo Vadis Trust (QVT) is a specialist housing charity in South East London. We provide a service to people who have mental health needs and who need support with their housing. QVT currently provides homes to approximately one hundred and eighty people in South East London. Our range of support both on and off the premises helps each individual client to maximise their independence.

The Person

The key skills and qualities of a Supported Housing Officer are:

• Numerate and Literate to GCSE or equivalent in English and Maths
• Computer literate, familiarity with Microsoft packages, and experience using a client management database.
• Demonstrable customer service experience.
• Good, clear, verbal and written communication skills.
• Able to relate to clients.
• Ability to work under pressure and to deadlines.
• Able to demonstrate a conscientious and dedicated attitude.
• Ability to work on own initiative and a commitment to team working.
• Awareness of issues faced by people with mental health issues
• Willingness to undertake further training
• Has Enhanced DBS clearance

If you are keen on joining this exciting, forward-thinking organisation and taking the next step in your career, then please click the apply now button to find out more.