Vacancies

Salary: £10.75/hr for Lewisham & Croydon, £9.63/hr for Sidcup
Contract Type: Zero hours

About us:

Quo Vadis Trust is a specialist housing charity operating in South East London. We provide a service to people whose mental health has deteriorated and who need support with their housing, providing a home to over 150 clients. The range of support both on and off the premises helps each individual client to maximise their independence.

The purpose of QVT is to Support Recovery, Maximise Independence and Build Community.

Job purpose:

Work may be offered to you on an hourly, daily, weekly or other basis, and you will be expected to help provide an effective, efficient, responsive and client-focused housing management service for our clients who have varying mental health issues and a range of diagnoses. This includes:

• health and safety checks,
• support planning,
• liaison with other agencies,
• signposting and enabling clients to achieve recovery-based goals using a collaborative approach.

You may be offered work at any of our schemes across South-East London.

Hours: 

We offer a 24 hour service. Therefore, hours offered may be during the day, night, weekends or bank holidays. Work will be offered to you on an ‘ad hoc’, first come first served basis as and when there is a requirement for work to be done. Occasionally we may contact you by telephone to offer you work at short notice. You are free to accept or decline such offers of work.  You are not guaranteed continuous work and we are under no obligation to offer you further or particular periods of work. If there is a shortage of work our use of your services will cease without payment. No contract shall exist between the company and yourself in the periods between agreed periods of work.

About you:

To be considered for this role you must have excellent interpersonal skills. In addition the following key skills and experience are applicable:

• Numerate and Literate to GCSE or equivalent standard
• Experience working in a social housing environment is desirable (training will be provided)
• Experience working in the mental health sector or other supportive environments (training will be provided)
• Computer literate, familiarity with Microsoft packages, and experience using a client management database
• Awareness of current housing issues and tenancy sustainment is desirable
• Demonstrable customer service experience
• Knowledge of welfare benefits related to housing is desirable
• Good, clear, verbal and written communication skills
• Able to relate to clients
• Ability to work under pressure and to deadlines
• Able to demonstrate a conscientious and dedicated attitude
• Ability to work on own initiative and a commitment to team working
• Awareness of issues faced by people with mental health issues
• Flexible and adaptable
• Willingness to undertake further training
• Be prepared to work unsociable hours in accordance with 24/7 shift rota
• Has Enhanced DBS clearance

Benefits: 

Pension scheme; Health Care Plan; Free access to bereavement and stress helplines; Free flu jabs / eye tests; ‘Recommend a friend’ bonus; Generous holiday allowance; Training and qualifications offered; Opportunities for career progression.

Our commitment to diversity:

We are an Equal Opportunities Employer and are committed to tackling systemic inequalities by being proactive in creating opportunities for people from under-represented groups. With this in mind we welcome applications from all ethnic backgrounds, religions, gender identifications and sexual orientations, and from anyone who considers themselves to have a disability.

Shortlisting will be from 04/08/2020 and interviews will start from w/c 17/08/2020.

We are only interested in hearing from candidates that are based either in South East London or within a short commutable distance.

If you would like to be a part of the QVT team and help make a difference, please fill out an application form here, and send it, along with your CV and supporting letter, to recruitment@qvt.org.uk.

Location: Lewisham
Hours: 35 hrs per week, 9-5 Mon-Fri
Salary: £21k p.a. rising to £22k p.a. on completion of 6 month probation
Contract: Permanent (6 months probationary period)
Closing Date: 26th February 2021

Job Purpose:
To provide high quality support and consistent tenancy advice for our clients, with the aim of helping them with 5 key areas of support. These areas include: wellbeing, finances, social, education to employment and tenancy sustainment and maintenance. Quo Vadis Trust (QVT, registered charity number 1116196) is a small charity in South East London. We provide a range of supported housing in South East London to approximately one hundred and eighty adults whose individual needs are such that they require support with accommodation and other needs.

As a Supported Housing Officer you will be expected to manage and key work a caseload of young adults with multiple and various needs and in some cases a lack of trust in support services, therefore one of the challenges of this role will be to encourage your clients to effectively engage with the recovery process. You will work with your clients to carry out individual support and needs planning and create SMART goals to maximise their potential.
You will be greeting new clients, risk assessing them and delivering an induction process to welcome them into our services. Part of this role also involves providing advice on welfare and benefits, therefore an understanding of universal credit, housing and homelessness legislation is an advantage. A critical part of this role will be helping clients to move on and successfully integrate back into society – our mission statement is to ‘promote recovery, maximise independence and build community’.

The full job description is available here.

About you:
Are you dynamic and creative? Do you think outside the box? Do you love challenges when you can see the tangible rewards? Then we are looking for you.

A comprehensive induction and training programme will be provided so if you think you have what it takes to succeed in this role, then what are you waiting for. You should be resilient, compassionate, approachable and proactive in your approach to helping our clients as they recover and prepare to re-join the community. The role comprises routine daily tasks, for example performing health and safety checks and liaising with your clients to establish their welfare, but there will also be unforeseen challenges to overcome and manage. A background in social care, youth work, care leavers or mental health is an advantage, but more important is a patient, caring and compassionate outlook, a strong and resilient disposition, and the ability to stay calm and think on your feet. Our values are dignity, excellence, respect, integrity and kindness, and we expect our whole team to live these values in all that they do.

Benefits: A strong culture of learning and development including accredited mental health training, real opportunities for career progression, working with and learning from multi-disciplinary teams, supervision and appraisal, HSF Health Plan, Auto-Enrolment Pension (subject to the conditions of the scheme), a generous annual leave allowance and a day off for your birthday.

Our commitment to diversity: We are committed to tackling systemic inequalities by being proactive in creating opportunities for people from under-represented groups. With this in mind we welcome applications from all ethnic backgrounds, religions, gender identifications and sexual orientations, and from anyone who considers themselves to have a disability.

We are only interested in hearing from candidates that are based either in South East London or within a short commutable distance.

If you would like to be a part of the QVT team and help make a difference, please fill out an application form here, and send it, along with your CV and supporting letter, to recruitment@qvt.org.uk.

We are only interested in hearing from candidates that are based either in South East London or within a short commutable distance.

If you would like to be a part of the QVT team and help make a difference, please fill out an application form here, and send it, along with your CV and supporting letter, to recruitment@qvt.org.uk.