Referral Process
The majority of our referrals are received from the councils where our properties are located.
Lewisham Council:
Housing Options
Laurence House, 1 Catford Road, London, SE6 4RU
Telephone: 020 8314 7007
Email: housingoptionsenquiry@lewisham.gov.uk
Croydon Council:
Homeless Support Team
Bernard Weatherhill House, 8 Mint Walk, CR0 1ER
Telephone 0208 726 6000 Ex 44248
Email : HST@croydon.gov.uk
Please contact QVT for further advice with regards to making a referral.
Referral Criteria
In order to be considered for a placement at our accommodation, each Client must:
- Have a connection to Lewisham or Croydon to reside in these boroughs
- Be single and between 18 and 70 years of age
- Be able to self-medicate or be willing to work towards self medication
- Have recourse to public funds
- Have a mental health issue
- Be engaged with services or be willing to engage with services to promote physical and mental wellbeing
- Be willing to work within a Recovery model to optimise independence
- Be in receipt of one of the following benefits: Employment and Support Allowance, Incapacity Benefit, Income Support or Universal Credit
- Be eligible for housing benefit
- Have no rent, service charge or council tax arrears in current accommodation, or have a current repayment plan
- Have a risk assessment level in relation to staff, other residents and neighbours that is manageable by the service
- Be willing to work towards maintaining a tenancy within an agreed support plan and to engage with key work staff on a regular basis
- Be willing and able to share communal areas with other residents amicably