The primary objective of the day was to discuss the progress that has been made following the announcement of QVT’s 5-year strategy in October 2020, as well as to outline the key areas for improvement going forward. This was a great opportunity for people with an association to QVT at varying levels, after a lengthy period of isolation from one another, to meet face-to-face and share ideas for how QVT can be better and deliver an even greater service to our clients, all while in keeping with our values: Dignity, Excellence, Respect, Integrity and Kindness.
We talked to The Board about our strategy going forward, the way we measure our impact, what we’re good at, and what we can do better going forwards. All the above is centered on our values, and our mission, which is to support those in need in South East London living with mental health challenges and maximise their independence.
- Professionalisation and specialisation. So continuing to develop expertise and to professionalise our services, and looking at staffing systems, processes and functions, plus also looking at the ways that we professionalise our services through improving our IT agility and response to Covid.
- Diversification. We would like to start working in other London boroughs, and we would like to diversify our income streams.
- Holistic client development. Making sure we have meaningful interventions that target and focus on the ‘whole’ person when it comes to our clients, so they can maximise their recovery, we can support their independence and enable them to reintegrate into their communities. We want them to have the best lives possible, and to become meaningful participants in society.
Quo Vadis Trust CEO, Ingrid Tennessee, says:
“At our board and management away day this year, we had the pleasure of having our middle managers present. The past two years have seen global challenges and we have been operating in an uncertain landscape. But what is remarkable is that amidst some of the most challenging times, our people stepped forward bravely and resolutely to collaborate on achieving wins for the first half of year 1 of our 5-year strategy. We have been bold and ambitious, and everyone has demonstrated commitment , resilience and focus in ensuring that we meet our purpose. Having our staff at the away day has been a truly satisfying experience, as they shared what the past year has been like for them, both in terms of challenges and wins. We look forward to this same level of commitment as we continue to focus on what we need to do to ensure we are achieving value for money and a high level of service delivery for our beneficiaries”