Wellness Housing Officers are on site at the Chudleigh Hub for seven hours per day (excluding Bank Holidays). They offer enhanced housing management services, e.g. tenancy sustainment, benefits advice, budgeting and payment of tenancy related bills. Staff signpost clients to other relevant agencies that do not relate to housing management and assist them with carrying out the tasks associated with living in a communal home environment and in maintaining holistic wellbeing.
All clients throughout QVT have telephone access to our 24-hour scheme at Verdant Lane (SE6), where there are staff on duty who can assist with any queries or concerns that may arise day or night and offer verbal support or, if necessary, arrange for face to face contact. There is also an out-of-hours on call manager to assist and support staff and clients in times of urgency.
Elsiemaud House offers supportive ‘family style’ accommodation with an emphasis on ‘normal living’. Each member of the household has their own comfortable room and shares the communal areas including the lounge and dining area, a well-equipped kitchen, two family-sized bathrooms and a toilet. Bedrooms are equipped with a single bed, bedside table, and wardrobe.
The reception lounge is fully furnished with a television and a large sofa for use by all clients. There is also a computer available for client use, as well as a payphone.
Elsiemaud House has a mature garden at the rear of the property with fruit trees and a small shaded area for shared use.
|Client Group||Mental Health – Low needs|
|Type||Supported Shared Accommodation|
|Staffing||Flexible on-call service, 7 hours per day, Monday to Friday|
|Number of Units||7|
|Contact||Elsiemaud Road, London, SE4 1HW, 0208 778 4546, firstname.lastname@example.org|
Elsiemaud Road, SE4 1HW, London, United Kingdom