Referral Process

The majority of our referrals are received from the councils where our properties are located.

Lewisham Council: SHIP (Single Homeless Intervention & Prevention)
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Croydon Council: SNAP (Support Needs Assessment & Placement Team)
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 We do also accept self-referrals. To begin this process, please complete the QVT Direct Access Referral Form (DARF) and return it to This email address is being protected from spambots. You need JavaScript enabled to view it..

 

Referral Criteria:

 In order to be considered for a placement at our accommodation, each client must:

  • Be single and over 21 years of age
  • Client is able to self-medicate
  • Have recourse to public funds
  • Have a vulnerability which places the person at a disadvantage; whether it is a mental health issue, or other vulnerabilities due to personal circumstances
  • Be engaged with services or be willing to engage with services to promote wellbeing and reaching full potential
  • Willing to be referred and commit to services which will support with mental health issues, abstinence from drug / alcohol misuse/dependence and harm minimisation.
  • Be in receipt of one of the following benefits: Employment and Support Allowance, Incapacity Benefit or Income Support
  • Be eligible for housing benefit
  • Not have service charge arrears in current accommodation
  • Have a risk assessment level in relation to staff, other residents and neighbours that is low or medium
  • Be free of incidents of antisocial behaviour towards staff, other residents and property, for the last twelve months
  • Be able to maintain a clean, healthy and safe home and willing to maintain tidiness at all times
  • Be willing and able to share communal areas with other residents amicably
  • Be willing to engage in maintaining own garden space
  • Be willing to set up a standing order for service charge payments, or pay direct to the finance department located at head office, or pay directly to the designated QVT bank account