Location: South East London

Salary: London Living Wage 

Contract Type: Full-Time

Hours: 21:30pm - 8:30am - 3 nights one week and 4 nights the next amounting to 70 hours across a fortnight

Closing date: 01/06/2020

About us:

Quo Vadis Trust (QVT) is a small charity in South East London. We provide housing to people with mental health issues. QVT currently provides homes to approximately one hundred and fifty people in South East London. Our range of supported housing helps each individual client to maximise their independence and enhance their recovery

Job purpose:

As a Waking Night Officer you will provide waking night support to all clients in your area. Your main responsibilities will include but are not limited to:

  • Taking responsibility for the safety and general wellbeing of the clients including supervising clients taking their medication
  • Providing polite and friendly customer service to organisation clients
  • Complete hourly checks throughout the night on all properties
  • Act appropriately and promptly in emergency situations in line with company policy such as contacting the On-Call Manager
  • Keep all relevant areas clean, safe and well maintained
  • Taking all incoming telephone calls and handling out-of-hours enquiries

About you:

To be considered for the Waking Night Officer you must have excellent interpersonal skills. In addition the following key skills and experience are essential:

  • Demonstrable understanding of the issues faced by people with mental health
  • Computer literate with knowledge of Microsoft office
  • Willingness to work unsociable hours
  • Excellent verbal and written communication, with a friendly and professional telephone manner
  • Friendly and relatable
  • Experience working in the mental health sector or in a social housing environment is desirable but not essential


Pension scheme; Health Care Plan; Free access to bereavement and stress helplines; Free flu jabs / eye tests' 'Recommend a friend' bonus; Generous holiday allowance; Training and qualifications offered; Opportunities for career progression

We are only interested in hearing from candidates that are based either in South East London or within a short commutable distance.

To view the full job description, please click here.

If you would like to be a part of the QVT team and help make a difference, please fill out an application form here, and send it, along with your CV and supporting letter outlining your suitability for the role based on the job description and person specification, to This email address is being protected from spambots. You need JavaScript enabled to view it.