Location: South East London

Salary: Up to £35,000

Contract type: Full Time, 35 hours per week, Fixed Term 1 Year

Closing date: 21/06/2019

For the full job description, please click here

Benefits: Pension scheme; Health Care Plan; Free access to bereavement and stress helplines; Free flu jabs / eye tests; ‘Recommend a friend’ bonus; Generous holiday allowance

Quo Vadis Trust (QVT) is a specialist housing charity, providing services to those with mental health needs across South East London. Together, their dedicated staff team provide a range of support both on and off premises to help each individual client maximise their independence. They are currently recruiting for an experienced Quality Assurance Manager – this is a brand new role and is an exciting opportunity to make a difference.

As Quality Assurance Manager, you will be solely responsible for overseeing all operational aspects of the charity and ensure it is concurrent with legislation and industry standards.

Your duties will include:

  • Drafting quality assurance and policies and procedures in accordance with the Trusted Charity Standard
  • Interpreting and implementing quality assurance standards
  • Reviewing the implementation and efficiency of quality and inspection systems
  • Planning, conducting and monitoring testing and inspection of services
  • Documenting internal audits and other quality assurance activities
  • Collecting and compiling statistical quality data
  • Analysing data to identify areas for improvement in the quality system
  • Developing, recommending and monitoring corrective and preventive actions
  • Assuring ongoing compliance with quality and industry regulatory requirements, for example the RSH (Regulator of Social Housing)

You will work closely with the Senior Leadership Team and other managers to ensure the delivery of high quality, client-focussed, enhanced housing management services to all QVT clients. You will ensure that services are comprehensive, provide value for money and are in accordance with all QVT's strategies and values.

To apply for this position, you must have experience of working in a similar role and be able to work on your own initiative to construct and embed a quality-focussed culture for our charity. The ideal applicant will have experience of working in a similar environment, and be accustomed to following strict legislation and adhering to guidelines, and possess a calm, patient, can-do attitude.

Please initially apply by sending your CV and cover letter to This email address is being protected from spambots. You need JavaScript enabled to view it.  

Charity reference number: 1116196